Setup Windows Mobile Devices for Exchange ActiveSync on

Microsoft Exchange ActiveSync is available as a monthly add-on to your SmarterMail email account, please contact our sales team to activate this on your email account. Unlike the other synchronization methods, Exchange ActiveSync uses direct push technology to sync email, calendars, contacts, tasks, notes, and folders in real time. Once you have activated the Microsoft Exchange ActiveSync add-on and enabled the feature for an email account in SmarterMail, the Windows Mobile device will need to be configured.

To set up your Windows Mobile device to access Exchange ActiveSync, follow these steps:
  1. On your Windows Mobile device, click Start. Then click Programs and click ActiveSync.
  2. Click the Set up your device to sync with it link.
  3. Enter your email address.
  4. Uncheck the Attempt to detect Exchange Server Settings automatically checkbox.
  5. Click Next.
  6. Enter the URL to your webmail server.  For example, mail.example.com. NOTE: Do not include http:// when entering the server information.
  7. Ensure that Use Secure Connection (SSL) is unchecked.
  8. Click Next.
  9. Complete the following required information:
    • Username (without @domainname.com)
    • Password
    • Domain name
  10. Click Next.
  11. The Windows Mobile device will display a list of collaboration items to sync with Exchange ActiveSync. Choose from the list and click Finish to initiate the first sync.

 

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